When I enter the username and the password, the login page is refreshed but nothing happens. I am sure that the username and the password are correct, there is no error message saying the password or the username is incorrect. When I request a new password, I get an email with a link, it opens the login page with the message “Your password reset link appears to be invalid. Please request a new link below.”
I already tried the following solutions: clear the browser cache and coockies; to disable via FTP the plugins folder and my theme; I edited the wp-config.php file: to increase the php memory with thefunction define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); and define site url functions with define(‘WP_HOME’,’https://xxx’); & define(‘WP_SITEURL’,’https://xxx’); I deleted .htaccess file, but after that, there is a error on the website: “Not Found
The requested URL was not found on this server.”; I replaced the wp-login.php file with the latest version; I changed some file permissions etc, nothing has changed.
(I don’t have access to the c-panel, so I cannot change user or password information via phpmyadmin.)
Is there something I can do to solve the problem? Thank you!