What’s the best way to do this: inquiry/ticket system?


I am working on a plugin and I want to create a system for WooCommerce users to make inquiries, and then allow a conversation, negotiation, etc.

I am thinking to create a custom post type “inquiry” and enable comments on it, add a form for the user to create such a post type, and make these posts only visible to admin and the user that created them. And admin and user could communicate via comments.

What do you think? any better ideas?

, Stefan S 4 years 2020-03-28T12:51:03-05:00 0 Answers 97 views 0

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