Qubely blocks render in editor but not on the front end
Why aren’t Qubely blocks (a plugin for a type of Gutenberg block editor) on recent pages on my site, rendering on the front end? Eg www.gleneirafc.com.au/policies
Demonstration Video 3mins: https://www.awesomescreenshot.com/video/755560?key=d4fced60c1cdd75777723762c5724e68
The same blocks render fine in the editor (see video).
Non-Qubely blocks render fine on the front-end. www.gleneirafc.com.au/2020/member-update-24-september-2020
Problem only affects pages which were saved since about April(?) 2020. In other words pages created/updated in Jan or Feb 2020 with Qubely blocks are stilling render fine on the front-end. www.gleneirafc.com.au/youthfootball
I can’t see any relevant errors or warnings in Chrome inspector.
Chrome inspector shows that some Qubely css is present in the front-end.
I’ve haven’t had much luck with Themeum support so far…
Support: Please provide your wordpress login url, admin user and
Me: I create a dev environment. On it I create ‘Support’ admin account and provide it.
Support: almost showing the same interface in the front end loading the css too but has some issues in some certain parts. Can you please show me a page where its not rendered at all?
Me: I create a new page with only 3 qubeley blocks on it, demonstrating the problem. Process was recorded and video link provided. Same as initial post.
Support: Can we have admin credentials
Me: Here they are again, they haven’t changed.
Support: i require your permission to have the authority to deactivate existing activated plugin
Me: Yes I grant you permission to do anything you like. It is a dev environment and you have full admin permissions.
Support: Your php is 7.2.33 please upgrade to 7.4 or more.
Me: Done. php is now 7.4.9 All plugins deleted. My child theme deleted.
Active theme changed from TwentyThirteen to TwentyTwenty. The problem is still happening dev.gleneirafc.com.au/test7
Support: Increase your php config values to these.
upload_max_filesize = 100M post_max_size = 38M max_execution_time = 900 max_input_time = 900
Me: Done. The problem is still happening dev.gleneirafc.com.au/test7
The current DEV server config: