plugins – How do I fix “IP Location Error: Failed to locate IP address” error?

Question

I realized that the wordfence scan gives server state error(scan stage failed) and here is the some part of the log file of this problem:

[Nov 26 04:08:57:1669435737.893317:2:info] Attempting to resume scan stage (1 attempt(s) remaining)…
[Nov 26 04:07:21:1669435641.938529:10:info] SUM_KILLED:A request was received to stop the previous scan.
[Nov 26 04:07:21:1669435641.937917:1:info] Scan stop request received.
[Nov 26 03:56:52:1669435012.998679:2:info] Attempting to resume scan stage (0 attempt(s) remaining)…
[Nov 26 03:55:48:1669434948.356568:2:info] Attempting to resume scan stage (1 attempt(s) remaining)…
[Nov 26 02:23:17:1669429397.953840:2:error] IP Location Error: Failed to locate IP address: Reading 6 byte(s) from file failed
[Nov 26 02:23:06:1669429386.404945:2:error] IP Location Error: Failed to locate IP address: Reading 1 byte(s) from file failed
[Nov 25 14:24:26:1669386266.488812:10:info] SUM_KILLED:A request was received to stop the previous scan.
[Nov 25 14:24:26:1669386266.488467:1:info] Scan stop request received.

It keeps saying scan stage failed and stops the scan.
I tried to activate only scan with ipv4 option because ipv6 ip seems not connecting. But it didnt work.
I also tried remote scan option but it didnt work either.

Here is the error:

Scan Stage Failed
A scan stage has failed to start. This is often because the site either cannot make outbound requests or is blocked from connecting to itself. Wordfence will make up to 2 attempts to resume each failed scan stage. This scan may recover if one of these attempts is successful.

I also tried to do these things but didnt work:
– using only ipv4 for scan option enabled
– added server ip into the cloudflare firewall rule as allowed
– disabled and re enabled remote scan option
– looked over htaccess for any code that blocks directory

It seems there is a problem with cloudflare, or server maybe? Or ip address?
I also sent diagnostic log to the wordfence server.
What can I do? The plugin authors do not help for this.

Please help.

0
Ronomor 2 months 2022-12-02T14:59:59-05:00 0 Answers 0 views 0

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