Changed Site Adress now site is missing
first time posting on the WordPress stack exchange, i hope you guys can help point me in the right direction.
I bought a hosting yesterday (https://www.solucionhost.cl/), installed WordPress manager by Softaculous, added migrate all in one by servmask plugin and imported the website.
It ended up on givingtuesdaychile.org/wp so i changed the site address to remove the /wp. The site dissapeared, on the /wp now shows an error that the page can’t be found (which i expected) but the base url still shows the standard under construction page from the hosting company.
Later i noticed that within the WordPress manager by softaculous there was also a site url so i removed the /wp there as well but still nothing happened.
Iam new to this so i dont know if the hosting is incredibly slow to update, if its a problem with wordpress settings or i dont know.
I was looking at
to upload code via ftp and tried installing filezilla but i cant connect to the server, i dont know if iam using the wrong port or what. I don’t even know if this will solve my problem. It says
Status: Connecting to www.givingtuesdaychile.org…
Response: fzSftp started, protocol_version=9
Command: open "firstname.lastname@example.org" 22
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Iam quiet lost and need to get the page online asap, any ideas are appreciated, but please dont use abbreviations because I probably wont know them. Iam also asking the hosting company but don’t know when they will reply.