Changed Site Adress now site is missing

Question

first time posting on the WordPress stack exchange, i hope you guys can help point me in the right direction.

I bought a hosting yesterday (https://www.solucionhost.cl/), installed WordPress manager by Softaculous, added migrate all in one by servmask plugin and imported the website.
It ended up on givingtuesdaychile.org/wp so i changed the site address to remove the /wp. The site dissapeared, on the /wp now shows an error that the page can’t be found (which i expected) but the base url still shows the standard under construction page from the hosting company.
Later i noticed that within the WordPress manager by softaculous there was also a site url so i removed the /wp there as well but still nothing happened.
Iam new to this so i dont know if the hosting is incredibly slow to update, if its a problem with wordpress settings or i dont know.

I was looking at
https://wordpress.org/support/article/changing-the-site-url/
to upload code via ftp and tried installing filezilla but i cant connect to the server, i dont know if iam using the wrong port or what. I don’t even know if this will solve my problem. It says

Status: Connecting to www.givingtuesdaychile.org…
Response: fzSftp started, protocol_version=9
Command: open "givingtu@www.givingtuesdaychile.org" 22
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Iam quiet lost and need to get the page online asap, any ideas are appreciated, but please dont use abbreviations because I probably wont know them. Iam also asking the hosting company but don’t know when they will reply.
Thanks

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Kitube 2 months 0 Answers 9 views 0

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